Corporate Counsel
October 26th, 2006Company Introduction:
XXX is a world leader in enterprise infrastructure software, delivering powerful standards-based platforms for building enterprise applications and managing Service-Oriented Architectures even in heterogeneous IT environments.
Job Description:
The ideal candidate will be an energetic, experienced self-starter with excellent communication skills and business acumen. The candidate must work well with minimal supervision under pressure, must be able to multi-task and take initiative and must be able to maintain a balance between protecting the company's interests and driving business forward.
Responsibilities:
1.The Legal Counsel will primarily focus on software licensing, service agreements, support our channels sales teams, drafting and negotiating technology licenses and other commercial agreements;
2.This person will work closely with the Finance Department to ensure proper revenue recognition. In addition, the Legal Counsel will provide general corporate advice and compliance advice to senior management, as well as coordinating with outside counsel;
3.This individual should review, approve, and maintain all legal agreements in the PRC with the possible exception of standard-form end user customer licensing agreements, if any of these exist in the PRC.
4.Other responsibilities include devising and implementing PRC based initiatives and working closely with HR team members;
5.The position will report to the Asia Legal Counsel and demands a high level of individual responsibility and self-discipline as the team operates within a high-pressure environment to meet company goals;
6.The successful candidate will demonstrate the following attributes - hard working, high energy, positive attitude, adaptable, tolerant of others, willing and eager to learn, self-motivated, results-oriented, customer/client service orientated;
7.It would be beneficial to have worked, either as a lawyer or in another capacity, in a team environment, demonstrating an ability to self-manage multiple projects but also to indicate an ability to work as a "role player" in group projects. Solid research, analysis, and written and verbal communication skills are required.
Qualifications:
1.Excellent communication skills (Mandarin & English);
2.Excellent problem-solving skills and attention to detail;
3.A legal degree from a top-tier law school or university (China) with excellent academic credentials, excellent work references;
4.5-8 years of experience in IP licensing and/or corporate law at a top law firm or as in-house counsel at a public technology company; and familiarity with software and professional services revenue-recognition principles - an understanding of FCPA and SOX would also be very useful;
5.The ideal candidate should have:
6.Good business acumen and strategic thinking ability and experience with software related business and technology and revenue issues;
7.The successful candidate will have studied the legal system in the US and PRC in order to guide and advise senior management and management at all levels with respect to all of the areas outlined above. The successful candidate will have a demonstrated track record of success of academic and professional advancement with a major and recognized law firm or legal department.
Education: A legal degree from a top-tier law school or university (China) with excellent academic credentials.
* Please send us your complete resume (both in Chinese and in English) to: 'topjob_oth023bj@dacare.com'
Project Manager
October 24th, 2006Company introduction:
Our company provides businesses and consumers worldwide with an extensive range of services for their mail and express delivery needs. We serve more than 200 countries and employ over 128,000 people. In the first half of 2006, we reported € 5.3 billion in revenues and € 671 million EBIT from continuing operations.
Responsibility
Project Managemen
1.To deliver non core and value-added solutions for Customers by planning, implementing, coordinating and controlling country, cross-functional resources and project teams within budgeted time-lines and costs
2.To train or manage the training of country project team members and operations staff responsible for the daily operation and management of a Customer project on an ongoing basis
3.To conduct post-implementation project review and formalize hand-over to country project owner and project manager upon achievement of mutually agreed key performance objectives and indicators.
Customer focused
1.Culturally sensitive with the ability to establish effective working relationships with all levels of people across cultures
2.Industry "guru"to stay ahead of industry trends with ability to quickly identify niches and trends and deliver right business solution to the Customer
Requirement
1.Ability to handle conflict and ambiguity in work situations
2.Self-starter, performance driven with good analytical, planning and time management skills
3.Good business acumen
4.Excellent interpersonal and communication skills
5.Fluent in both written and spoken English
6.Competence in second language is preferable
7.Project Management, Process & Operations Management, Customer Management, Business Presentation, Costing, Negotiation, Analytical and Conceptual, Leadership and People Management, PC Literate
8.Supply chain management, Warehouse Management, International trade and shipping practices, Customs regulations, Information communication technology.
* Please send us your complete resume (both in Chinese and in English) to: 'topjob_eo062sh@dacare.com'
Customer Service Manager
October 23rd, 2006Company introduction:
Our company provides businesses and consumers worldwide with an extensive range of services for their mail and express delivery needs. We serve more than 200 countries and employ over 128,000 people. In the first half of 2006, we reported € 5.3 billion in revenues and € 671 million EBIT from continuing operations.
Responsibilities
Manage the customer service function in CEMS business through implementation of the customer service business plan and excellent people management practices, resulting in improved financial, people and customer results.
Be responsible for customer satisfaction, employee satisfaction, and revenue ad customer retention. Authorized to manage CEMS CS staff, equipment and system deployed within China EMS business. Seek approval for necessary capital expenditures and resources in line with the CEMS organization¡¯s rule.
Key Responsibilities:
1.To implement the Business Unit Customer Service strategy and operating plan within CEMS Business, to ensure EMS Business and global consistency of customer service practices, and high standards of Customer Service performance.
1)Ensure the achievement of Divisional objectives by meeting and exceeding performance standards and targets within the contact centre, as measured through key performance indicators.
2)Implement the Business Unit Customer Service programs and projects in accordance with stated requirements.
2.To establish a customer-focused culture by implementing and managing initiatives and tools that aim to achieve customer satisfaction, loyalty and retention.
1)Ensure deployment of the Voice of the Customer Program.
2)Ensure a strong focus on Customer Service Competencies development and quality in order to delight customers, enabled by effective coaching and performance feedback structures.
3)Effective management of internal programs and measurements that are indicators of likely customer satisfaction, including Quality Monitoring tools, post call customer surveys, Mystery Shopper and Service Recovery quality surveys.
4)Actively measure, understand and analyses customer growth and initiate appropriate actions in Customer Service and with cross-functional colleagues, in order to improve results.
3. To lead, motivate and empower staff through effective and open communication, excellent leadership, regular performance feedback and teambuilding, in order to maximize customer satisfaction, business results and employees¡¯ satisfaction.
1)Ensure the compliance to formal recruitment procedures, with Human Resources, to ensure customer service function attracts and retains the very best customer service employees.
2)Ensure effective communication and dissemination to all staff. Through training and coaching, ensure that customer service staff is equipped with the right skills, knowledge, competencies, and empowerment to delight customers and achieve business results.
3)Establish a coaching mindset and culture by ensuring that regular and effective coaching is in place for all CS employees, and supporting depot Customer Service Managers in their coaching practices.
4)Ensure that the correct processes for employee counseling and/or discipline are in place. Implement challenging but achievable reward and recognition schemes, in collaboration with Country CS Manager and Human Resources, which help to create highly motivated customer service staff, and to reward excellent performance through both financial and non-financial means.
5)Participate in the implementation of succession-planning frameworks. Ensure that management are aware of the needs of employees through the effective management of employee satisfaction surveys and accompanying action plans, and through two-way through forums and suggestion schemes.
6)Actively measure and analyses employee retention rates in the contact centre and feedback gained from exit interviews, to understand and act upon the factors affecting employee retention.
7)Conduct regular individual coaching and annual Performance Reviews of the Team Leaders.
8)Conduct regular group review meetings with Team Leaders to assess team performance and progress against business plans.
Qualifications:
1.University graduate with CET-6 English level or above. Mastery of the English language both verbal and written.
2.At least 3 years experience in a customer service environment and 1 year management experience.
3.Proven experience and knowledge in effective training, coaching and people management practices, including leadership development.
4.Customer Service training and coaching skills
5.Thorough planning and organizing of the work and careful monitoring of resources and progress to achieve planned results.
6.Analytical and conceptual thinking used to correctly understand complexity and problem solving by identifying key patterns, communicating and using tools/concepts.
7.Clear, relevant and timely two way passage of information to the relevant people, delivered at the correct level - speaking, presenting, writing, listening questioning.
8.Participates situation and correctly assess the risks then acts decisively and proactively to achieve the best outcome and communicates with the relevant people.
Software Engineer - TTC
October 23rd, 2006Company Introduction:
XXX is a world leader in enterprise infrastructure software, delivering powerful standards-based platforms for building enterprise applications and managing Service-Oriented Architectures even in heterogeneous IT environments.
Job responsibilities:
1.Join as a member of the telco development team on the Telecommunications Technology Centre;
2.As a member of the Telecommunications Technology Centre, your job is to create high performance and scalable infrastructure code for the Telco network elements and Parlay X development;
3.Write functional and technical specifications for product features;
4.Code and unit test product features;
5.Diagnose and fix product problems/bugs;
6.Review product documentation;
7.Provide input to QA team on design and development of system tests.
Qualifications/Necessary Skills:
1.Detailed knowledge of Enterprise Java Beans (EJB) programming;
2.Detailed knowledge of Relational database and SQL programming;
3.High proficiency in J2EE programming including RMI, JDBC, JMS;
4.Experience with UNIX (one of Linux, Solaris, HP-UX, AIX) and Windows;
5.3-5 years of commercial software development experience in middleware products;
6.Experiences with JSR 175 Metadata Facility for Java is a plus;
7.Basic CORBA knowledge and Development experience;
8.Strong verbal and written English skills.
DESIREABLE KNOWLEDGE OR SKILLS:
1.Solid experience with Java (or equivalent) in the industry with the ability to write maintainable test code;
2.3 - 5 years of product and/or QA development in JAVA / J2EE or equivalent technologies;
3.Experience with analyzing and troubleshooting product problems;
4.Experience with test automation or test automation development (JUnit / Cruise Control a plus);
5.Solid UNIX environment experience;
6.Able to independently develop testing strategies and techniques;
7.Experience with testing SIP.
8.Experience with Parlay or ParlayX 2.0
9.Experience with commercial telecom testing equipment.
10.Knowledge of the SIPServlet API (JSR116).
11.Knowledge of VoIP related standards, specifically the SIP protocol (RFC 2543, 3261, 3262, 3265, 3428).
12.Knowledge of existing SIP server solutions.
13.Experience with MMSC and SMSC integration (SAMS messaging API, JSR 212).
14.Experience with JAIN/SLEE, JAIN/SIP.
15.Experience with other Java tools such as Findbugs and code coverage solutions.
16.Experience with CORBA/JAVA commercial project development
17.Working knowledge in J2EE Web applications.
18.Excellent oral and written communication skills.
19.Have good time management skills.
20.Demonstrated ability to be effective in a dynamic, fast paced environment.
21.An effective team player.
Education: BS or MS in Computer Science or related field of education
* Please send us your complete resume (both in Chinese and in English) to: 'topjob_it079bj@dacare.com'
Sr. Software Engineer, WLS Web Services, R&D
October 19th, 2006Company Introduction:
XXX is a world leader in enterprise infrastructure software, delivering powerful standards-based platforms for building enterprise applications and managing Service-Oriented Architectures even in heterogeneous IT environments.
Job responsibilities:
1.Be a major contributor to the Web Services core runtime;
2.Implement infrastructure that will support thousands of concurrent users and transactions;
3.Participate in Web Service standards and specifications;
4.Design and implement Web Service specifications;
5.Work closely with product management and QA to ensure that our customers are able to work with our platform and that their feedback is incorporated into the product.
6.Experience with J2EE technologies particularly EJBS, SERVLETS and JMS
7.Experience with Ant and JUNIT
8.Experience with Agile Software Development practices ex. XP
9.Understanding of SOAP
10.Experience with Web Services implementation or SOA Architecture
Applicant requirements:
1.5+ years overall development experience;
2.2+ years enterprise software experience in Java;
3.Strong systems level programming skills in Java;
4.Excellent Object Oriented Programming and Design (OOP/OOD) skills;
5.Proficient in XML parsing and processing;
6.Excellent communication skills.
Education:
1.B.S. in Computer Science or a related field
2.M.S. in Computer Science or a related field is strongly preferred
* Please send us your complete resume (both in Chinese and in English) to: 'topjob_it078bj@dacare.com'
Software Engineer, Test Developer, WebLogic Server
October 19th, 2006Company Introduction:
XXX is a world leader in enterprise infrastructure software, delivering powerful standards-based platforms for building enterprise applications and managing Service-Oriented Architectures even in heterogeneous IT environments.
Job responsibilities:
1.Strong technical skills and experience in system testing and quality assurance;
2.Solid experience with Java in the industry with the ability to write elegant and clean code. 2 - 4 years of product and/or QA development in JAVA/J2EE/EJB/JDBC/JMS technologies;
3.Extensive working knowledge in J2EE SERVLETS/EJB specs;
4.2-4 years of working knowledge of XML technologies including SAX and DOM parsers;
5.Deep understanding of Web services technologies including SOAP, WSDL and UDDI;
6.Strong shell script programming skills, familiar with Apache Ant and JUNIT;
7.Skills of UNIX and/or Windows development and debugging;
8.Some system testing background with knowledge of basic testing techniques. Extensive testing of project features and development of automated testing environments for future regression testing;
9.Experience with troubleshooting product problems;
10.Must have excellent communication and writing skills in English.
Applicant requirements:
1.Strong desire to innovate, strong sense of software quality assurance;
2.Experience with network and multi-threaded programming;
3.Familiar with HTML, HTTP, HTTPS, JSP and Java Security;
4.Experience with development of automated test tools;
5.Knows Perl programming;
6.Has used Http Unit, Apache Jakarta Commons library, especially for its sub-components Http Client and Net;
7.Strong Object Oriented product design and development concepts;
8.Experience of WebLogic Server or web server such as Apache, Microsoft IIS, Netscape Server.
Education: BS or MS in Computer Science or related field of education
* Please send us your complete resume (both in Chinese and in English) to: 'topjob_it077bj@dacare.com'