Recruiting in China

Genpact, the back-office services provider, on Tuesday said it plans to scale up its operations in China and increase its headcount by 6,500 in that market in the next five years.

"China and Japan are an important market for us. It contributes about 10 per cent to Genpacts overall revenue. We plan to take our headcount in China to 10,000 in the next five years," Genpact CEO Pramod Bhasin told media.

Genpact, at present, has two centres in China which employs about 3,500 people.

The BPO firm today also inked a multi-year deal with Japan's Hikari Tsushin to provide services to Hikari's clients in Japan and China.

Genpact had signed the contract with Hello Communications, a 100 per cent subsidiary of Hikari Tsushin to provide customer service, finance and accounting, IT infrastructure support and back office processing to Hikari.

"The deal with Hikari will allow us to further expand our footprint in the Chinese and Japanese markets," Bhasin said.

He added that the tenure of the deal could be 3-5 years, however, he declined to share details about the size of the deal.

Shigetaro Toyoda, CEO of Hello Communications said, "The integration of the sales and marketing skills of Hikari Tsushin and Genpact's services will enable a faster time-to- market and lower operating costs."